Terms & Conditions
Atlas RCM
Welcome to Atlas RCM (“Atlas RCM,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website located at atlas-rcm.com and any communications, including SMS text messages, that result from your interactions with us. By using our website or providing your contact information to us, you agree to the terms below.
1. Information We Collect
When you visit our website, request a demo, or contact us, we may collect:
Personal Identifiers
Name, email address, phone number, and job title.
Practice / Organization Details
Specialty, practice or organization name, and information you share about your billing or revenue cycle needs through our contact and intake forms.
Technical Information
IP address, browser type, and device information collected automatically through standard website analytics.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and schedule consultations or demos.
- Deliver the services you request, including medical billing, AR recovery, credentialing and enrollment, prior authorization management, virtual front desk support, and practice analytics.
- Send you service-related updates, appointment reminders, and account notifications.
- Improve our website and services.
We do not sell your personal information.
3. When We Share Information
We only share your information:
- With service providers and vendors who help us operate our business (e.g., hosting, communications platforms), under confidentiality obligations.
- When required by law, subpoena, or court order.
- With your explicit written consent.
4. SMS Messaging Terms & Conditions
Consent
By providing your mobile phone number through our website contact form, or by giving verbal consent to an Atlas RCM representative, you agree to receive SMS text messages from Atlas RCM. Consent to receive SMS messages is not a condition of purchasing any Atlas RCM service.
Types of Messages You May Receive
If you opt in, you may receive text messages related to:
- Customer support and follow-up communications
- Appointment scheduling and reminders
- Account and service update notifications
- Onboarding and credentialing status updates
- Billing inquiries
- Occasional promotional offers related to our services (only if you've opted in)
We do not send messages related to loans, financial lending, age-restricted content, or third-party marketing.
Sample Message
“Atlas RCM: This is a reminder of your scheduled consultation with Atlas RCM on July 25 at 2:00 PM ET. Reply STOP to cancel.”
Message Frequency
Message frequency varies based on your interactions with us. Typically, you can expect approximately 2–4 messages per month.
Message & Data Rates
Message and data rates may apply, depending on your mobile carrier's plan.
Automated Responses
Opt-In Message
“Thank you for opting into SMS messages from Atlas RCM. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.”
Opt-Out Message
“You have been unsubscribed from Atlas RCM SMS messages. You will not receive further texts from this number. Reply START to opt back in.”
HELP Message
“Atlas RCM Support: For assistance, call us at (305) 564-8486 or visit atlas-rcm.com. Message and data rates may apply.”
Your Rights
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP for assistance.
- Phone numbers and SMS opt-in data collected for messaging purposes will never be shared with third parties or affiliates for marketing purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you share with us.
6. Changes to These Terms
We may update these Terms & Conditions from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
7. Contact Us
If you have questions about these Terms & Conditions or our SMS program, contact us:
Atlas RCM
Terms & Compliance
By using our website or providing your contact information to us, you acknowledge that you have read and agree to these Terms & Conditions.
Atlas RCM is America's leading provider of comprehensive medical billing and revenue cycle management solutions — offering fully managed financial services for hospitals, imaging centers, labs, and independent medical providers across the United States.